FAQ | period briefs | LBL briefs | reusable pads | my cup

PERIOD BRIEFS

Love Luna period briefs are designed to absorb your menstrual flow and can be washed and reused.  Better for you and Muma Earth! They can be worn on their own or as a backup with another sanitary item. This depends on your flow!

Remember to keep a watchful eye over your briefs and change them before their capacity is reached.

With Love Luna period briefs, you can ditch the bulky pads and leave the wings on the runway!

Our briefs feature a super comfy inbuilt pad with four layers of protection. See How it works

1. We recommend you try them on a lighter day of your period or when you are at home. This is your ‘experiment’ day when you can learn how your briefs work for you.

2. Remember Luna Lover our Luna period briefs hold different capacities, use that gauge if when you will need to change them if it is less than a day.  Only you know your flow!

3. If you want to change them less often, then wear them with another sanitary item like a menstrual cup or tampon.

4. Now that you’re confident, you can wear your briefs anywhere you like...just not in water!

Rinse your Luna briefs with cold water as soon as you can after removal until the water starts to run clear.  Pop them in a washbag, this will help them last longer, with the rest of your washing and wash with like colours on a cold water cycle (max 30 degrees). Then rely on Muma Earth to line dry them.  Did you know sunlight has natural anti-microbial properties that are good for your undies?

Pretty please do NOT:

• Soak (this will ruin their technology)

• Add softener or bleach when washing them

• Tumble dry

• Iron

• Dry clean

    Style:           Bikini

    Holds upto:  2-3 tampons/teaspoons

    Capacity:     10-15ml               

    Style:           Midi

    Holds upto:  2-3 tampons/teaspoons

    Capacity:     10-15ml               

    Style:           Full

    Holds upto:  3-4 tampons/teaspoons

    Capacity:     15-20ml               

This really depends on you and your flow.  If you use them exclusively, we would suggest 7-10 pairs of Luna’s in a single cycle. If you use them with other sanitary products as back-up around 3-5 pairs.

Sadly, we can’t tell you this! Assessing the capacity of the briefs and comparing this with how many sanitary items you use in a day is really important. It’s also important to keep in mind that if your flow changes from day to day, then the way you use your briefs will change, too.

If you think that your flow is nearing the capacity of your briefs (which depends on the style of the brief), then it’s time to change them. We have thousands of Luna lovers successfully wearing our products solo however we also appreciate this may not work for everyone. Therefore, other Luna lovers prefer to wear their Lunas with additional backup, e.g. a menstrual cup or reusable pad, on days 1, 2 and 3 and then go solo for the rest. Some Luna lovers might wear an additional sanitary item for every day of their cycle. It depends on your flow!

It could be due to one or more of the following. Ask yourself these questions:

1.) Have all proper care instructions been followed?
If they're not, then this can damage the technology of the briefs. 

2.) Does your flow exceed the indicated capacity of the briefs?
Full briefs hold 3-4 regular tampons worth of flow which is 15-20 ml. If your flow exceeds this, you might need to use them as a backup, rather than as your primary source of protection.

3.) Is your version of a ‘light’ period more than the capacity of the briefs?
Everyone's version of light, medium and heavy is different. For some people, ‘light’ it is about 1-2 regular tampons of flow, for others it is 3-4 regular tampons throughout the day.  The maximum capacity of our most absorbent period brief is 3-4 regular tampons. You may consider your period to be light, but it may still exceed this capacity.

1.) Bring a fresh pair of Luna period briefs with you in a resealable bag

2.) Swap your old briefs for your fresh briefs in the bathroom

3.) Stow away your old briefs in your resealable bag

4.) Rinse them under cold water as soon as you get home

Nope! Love Luna briefs are free of:

- PFAS (includes PFOS and PFOA) Copper Silver Nanoparticles
- Copper
- Silver
- Nanoparticles

Love Luna briefs are made in Indonesia.  Our manufacturer has a Gold Certificate of Compliance from the Worldwide Responsible Accredited Production (WRAP) Certification Program.

If you follow all care instructions, during and after you use them, they will last between 9-12 months.  Just remember, rinse after use, and wash in cold water only and line dry.  Avoid bleaches, fabric softener and the dryer.

LIGHT BLADDER LEAKAGE

Love Luna LBL are high absorbency briefs designed to absorb very heavy period and light urinary incontinence. They can be washed, reused and be worn on their own as a sleek alternative to other incontinence items.

Love Luna LBL briefs will support you through every laugh, cough, sneeze and lift.

Love Luna Light Bladder Leakage (LBL) briefs are designed to absorb light urinary incontinence.  They can be washed and reused. Our briefs can be worn on their own as a sleek alternative to other incontinence items.

Love Luna LBL briefs will support you through every laugh, cough, sneeze and lift.

They feature patented sealed seam technology to help prevent leaks. Our briefs have five layers of protection that are absorbent and ultra-thin. See How I work

1. Try them at home for your first time using them. This is your 'experiment' day when you can learn how your briefs work for you.

2. Once you've almost reached the capacity of the briefs, it's time to change them.

3. Now that you're confident, you can wear your briefs anywhere you like... just not in water!

Rinse your briefs with cold water until the water runs clear. Pop them in a washbag with the rest of your washing and wash with like colours on a cold water cycle (max 30 degrees). Then rely on Muma Earth to line dry them.  Did you know sunlight has natural anti-microbial properties that are good for your pads?

Pretty please do NOT:

• Soak (this will ruin their technology)
• Add softener or bleach when washing them
• Tumble dry
• Iron
• Dry clean

    Style:           Midi

    Holds up to:  8 teaspoons

    Capacity:     40ml              

    Style:           Workout Midi

    Holds up to:  6 teaspoons

    Capacity:     30ml               

    Style:           Full

    Holds up to:  8 teaspoons

    Capacity:     40ml               

    Style:           Maternity

    Holds up to:  8 teaspoons

    Capacity:     40ml               

It could be due to one or more of the following. Ask yourself these questions:

1.) Have all proper care instructions been followed?
If they're not, then this can damage the technology of the briefs. 

2.) Does your amount of urinary leakage exceed the indicated capacity of the briefs?
Our midis, full briefs and maternity briefs hold 8 teaspoons of urine. If this amount is exceeded, then leaks can happen. Make sure to change them before the capacity is reached!

1. Bring a fresh pair of briefs in a resealable bag with you

2. Swap your old briefs for your fresh briefs in the bathroom

3. Stow away your old briefs in your resealable bag

4. Wash them when you get home

Nope! Love Luna briefs are free of:

- PFAS (includes PFOS and PFOA) Copper Silver Nanoparticles
- Copper
- Silver
- Nanoparticles

Love Luna briefs are made in Indonesia.  Our manufacturer has a Gold Certificate of Compliance from the Worldwide Responsible Accredited Production (WRAP) Certification Program.

Shipping policy

UNITED KINGDDOM:

Orders are sent via trackable delivery requiring a signature.

Orders received before 2pm on a working day will be despatched that day. Orders received after 2pm, or on weekends/bank holidays will be despatched the next working day.

Standard shipping for orders under £50: £4 flat rate

Standard shipping for orders over £50: FREE

You will receive your tracking number via email upon despatch of your order.

EUROPE:

Orders are sent via trackable delivery requiring a signature.

Orders received before 2pm on a working day will be despatched that day. Orders received after 2pm, or on weekends/bank holidays will be despatched the next working day.

Standard shipping for all European orders: £9.95

You will receive your tracking number via email upon despatch of your order.

We are unable to make changes to an order after a customer has placed it. This is because our orders accrue in large numbers and must be processed in sequence by our warehouse, and changing orders would disrupt this sequence and cause delays for the processing of other orders.

RETURNS

We do not offer returns or exchanges on any sanitary products due to selection error or change of mind. This is because we cannot resell sanitary products that have been handled or worn by customers in any way.

We want every Love Luna customer to be satisfied with their purchase. Therefore, we provide as much information to customers as possible before they make a purchase, including product function, composition information and a detailed size chart. This way, customers can purchase the correct products for their needs. We believe that the comprehensive product information we provide mitigates the risk of selection error or change of mind.

We will however accept returns only if the following conditions are met and can be proven with evidence:

1. Goods were purchased from the Love Luna website

2. Goods are faulty, have been wrongly described, are different to the product purchased on the website or do not perform the function advertised.

If these conditions are met, you can choose between a refund or exchange to the same value.

You must notify Love Luna of your intention to return your item/s within30 days of receiving them by sending an email to letschat@lovelunauk.com who can authorise your return.

Payments & Security

An order can be placed directly in the e-store through the shopping-cart. If there is a problem please email us at letschat@lovelunauk.com. The order is registered when the payment is received.

Visa, MasterCard and PayPal.

Absolutely. We securely encrypt your data using a SSL security certificate to ensure your details are always safe. You can find out more about the certificate we use to encrypt your data by clicking on the padlock icon in your browser when accessing a secure page.